Guides
Everything about dunning, without the legalese.
How a dunning process works, what German law says, and how to automate it with the software you already use. With sources, without jargon.
Basics
BasicsAutomating your dunning process: from payment terms to the last dunning levelHow to automate dunning in Germany: levels on a schedule, default under § 286 BGB, interest under § 288 BGB, channels and a software checklist.BasicsDunning by text message: is a Mahnung by SMS allowed?Can you send dunning letters by SMS in Germany? What OLG Hamm ruled, how proof of receipt works – with a sample payment reminder text message.
Guides per software
Guide · Lexware OfficeCreating a dunning letter in Lexware Office (lexoffice) – and sending it automaticallyHow to create payment reminders and dunning letters in Lexware Office (lexoffice) – and automate dunning levels, fees and sending.Guide · sevDeskCreating a dunning letter in sevDesk – step by step and automaticallyHow to create payment reminders and dunning letters in sevDesk, set the dunning period, and automate dunning levels by email, text and letter.Guide · FastBillCreating a dunning letter in FastBill – by hand and automaticallyHow to create payment reminders and dunning letters in FastBill by hand, what its automatic dunning does, and how to dun with up to 9 levels.Guide · PapierkramCreating a dunning letter in Papierkram – step by step and automaticallyHow to create three-level dunning letters in Papierkram, add dunning fees via the template, and automate sending on a fixed schedule.Guide for HERO SoftwareHERO Software: create a dunning letter and automate the dunning runHow to create payment reminders and dunning letters in HERO Software with its Mahnlauf – and how to run them on a schedule through Lexware Office.Guide for ToolTimeToolTime: create a dunning letter and automate your dunningHow to create payment reminders and dunning letters in ToolTime – by hand or with ToolTime Pay – and how to automate them through Lexware Office.