For ToolTime users

Dunning for ToolTime for when email is not enough.

ToolTime Pay reminds automatically by email. DunningHero carries the same receivable onwards: your own levels, dunning fees, a text message, a real letter and finally the bundle for a court dunning order.

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How your invoice reaches us

  1. ToolTime

    writes the invoice

  2. Lexware Office

    keeps the books

  3. DunningHero

    sends reminders and dunning letters

Nothing is sent until you switch sending on

The bridge

Nothing changes about how you invoice.

ToolTime passes your invoices to Lexware Office. DunningHero connects to Lexware Office and sees which invoice is open, which is overdue and which is settled. Your jobs stay where they are.

DunningHero does not connect to ToolTime directly but to your accounting system — where your payments are recorded.

ToolTimeLexware Office

The difference

What ToolTime does and what comes after.

The step after the email.

  1. 01

    Today in ToolTime

    Automatic dunning only comes with ToolTime Pay — and only by email.

    With DunningHero

    Email, a short text message — and if both stay unanswered, a printed letter.

  2. 02

    Today in ToolTime

    Automatically, a payment reminder, a 1st and a 2nd dunning letter go out; then the chain ends.

    With DunningHero

    Nine levels, a fee per dunning level and default interest, in a tone from friendly to direct.

  3. 03

    Today in ToolTime

    If they still do not pay, the manual work starts.

    With DunningHero

    Then the court dunning add-on puts the claim, every dunning step and the original invoice into one bundle for the dunning court.

GuideCreating and automating dunning letters in ToolTime

Read the guide

How it works

Connected in four steps.

  1. 1

    Invoice exactly as before

    ToolTime stays your tool for quotes, jobs and invoices.

  2. 2

    The invoice reaches Lexware Office

    Through the interface ToolTime already ships for it.

  3. 3

    Connect DunningHero

    Connect Lexware Office once, set your deadlines and texts. Free for 14 days.

  4. 4

    Switch sending on

    Nothing goes out before you allow it. Until then you only see what would happen.

Features

What runs by itself from then on.

Up to nine levels

Six payment reminders and three dunning letters, each with its own deadline, wording and tone.

No login needed

The run follows your schedule. You hear from us because something went out — not so that it can.

Payment stops the chain

Once the amount is settled in your accounting system, the next sync ends the escalation.

Text and letter, not just email

As add-ons: a short text message alongside the level and, when needed, a letter we print and post — for customers who overlook email.

Dunning fees and interest

A €5.00 fee per dunning level by default, freely adjustable, never on a payment reminder. Default interest from the day of default — at the consumer rate or, via a setting, the business rate.

Pause instead of switching off

Pause a single invoice or a whole customer — one click, with the reason kept in the audit trail.

Pricing

Priced by overdue invoices in flight.

Not per seat, not per revenue. Annual billing is 15% cheaper.

PlanIn parallelPrice / monthChoose plan
Free5 overdue invoices€0.00/ month
Start10 overdue invoices€9.00/ month
Start10 overdue invoices€19.00/ month
BusinessRecommended50 overdue invoices€19.00/ month
Business50 overdue invoices€39.00/ month
Pro250 overdue invoices€39.00/ month
Pro250 overdue invoices€69.00/ month
Enterprise750 overdue invoices€59.00/ month
Enterprise750 overdue invoices€99.00/ month
40

Recommended: Business

  • 14 days free, no card
  • No setup fee
  • Monthly plans cancel monthly
  • All prices net, plus VAT.

FAQ

Questions from ToolTime users.

See everything DunningHero does
Does this replace ToolTime Pay?
Not the paying, only the escalation after it. Dun each invoice from one side only, so your customer is not written to twice. Whether ToolTime Pay’s dunning can be switched off on its own is best checked with ToolTime.
How does DunningHero know my open invoices?
From Lexware Office: ToolTime transfers your invoices there through its interface — according to ToolTime, on the TEAM and MAX plans. DunningHero reads the open amount, the due date and the incoming payment from there.
Does a letter really go out?
With the postal add-on: we print, envelope and stamp the dunning letter and hand it to the post, and a text message can announce it. The audit trail shows when each went out.

Sources

Statements about ToolTime follow the vendor's public pages, last checked in September 2026. Something out of date? Tell us and we will correct it.

ToolTime is a trademark of its respective owner. DunningHero is not affiliated with or endorsed by ToolTime.

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Dunning for ToolTime — by post as well | DunningHero