For HERO Software users
Dunning for HERO Software without starting the run yourself.
HERO calls its dunning run semi-automatic: the software spots the overdue invoice, but you have to start the run. DunningHero takes over exactly that step — through the Lexware Office interface you already have.
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How your invoice reaches us
HERO Software
writes the invoice
Lexware Office
keeps the books
DunningHero
sends reminders and dunning letters
Nothing is sent until you switch sending on
The bridge
Nothing changes about how you invoice.
HERO Software passes your invoices to Lexware Office. DunningHero connects to Lexware Office and sees which invoice is open, which is overdue and which is settled. Your jobs stay where they are.
DunningHero does not connect to HERO Software directly but to your accounting system — where your payments are recorded.
The difference
What HERO Software does and what comes after.
The dunning run nobody has to start any more.
Today in HERO Software
With DunningHero
- 01
Today in HERO Software
The run waits until somebody logs in and triggers it.
With DunningHero
The run follows a schedule — including the week nobody makes it to the office.
- 02
Today in HERO Software
Every level needs to be released inside the program.
With DunningHero
You release your rules once, then all nine levels run on their own.
- 03
Today in HERO Software
Miss the run in a busy week and nothing happens for days.
With DunningHero
No invoice is left sitting, and every step is in the audit trail with its date.
GuideCreating and automating dunning letters in HERO Software
Read the guideHow it works
Connected in four steps.
- 1
Invoice exactly as before
HERO Software stays your tool for quotes, jobs and invoices.
- 2
The invoice reaches Lexware Office
Through the interface HERO Software already ships for it.
- 3
Connect DunningHero
Connect Lexware Office once, set your deadlines and texts. Free for 14 days.
- 4
Switch sending on
Nothing goes out before you allow it. Until then you only see what would happen.
Features
What runs by itself from then on.
Up to nine levels
Six payment reminders and three dunning letters, each with its own deadline, wording and tone.
No login needed
The run follows your schedule. You hear from us because something went out — not so that it can.
Payment stops the chain
Once the amount is settled in your accounting system, the next sync ends the escalation.
Text and letter, not just email
As add-ons: a short text message alongside the level and, when needed, a letter we print and post — for customers who overlook email.
Dunning fees and interest
A €5.00 fee per dunning level by default, freely adjustable, never on a payment reminder. Default interest from the day of default — at the consumer rate or, via a setting, the business rate.
Pause instead of switching off
Pause a single invoice or a whole customer — one click, with the reason kept in the audit trail.
Pricing
Priced by overdue invoices in flight.
Not per seat, not per revenue. Annual billing is 15% cheaper.
Recommended: Business
- 14 days free, no card
- No setup fee
- Monthly plans cancel monthly
- All prices net, plus VAT.
Do I have to leave HERO for this?
What happens when the customer pays?
Does this clash with dunning inside HERO?
Sources
- HERO Software — Mahnwesen im Rechnungsprogramm
- HERO Software — Schnittstelle zu Lexware Office
- Lexware — Partnerseite HERO
Statements about HERO Software follow the vendor's public pages, last checked in September 2026. Something out of date? Tell us and we will correct it.
HERO Software is a trademark of its respective owner. DunningHero is not affiliated with or endorsed by HERO Software.
Keep chasing paymentwhile you are out on site.
14 days free, no credit card. HERO Software stays exactly as it is.
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