For HERO Software users

Dunning for HERO Software without starting the run yourself.

HERO calls its dunning run semi-automatic: the software spots the overdue invoice, but you have to start the run. DunningHero takes over exactly that step — through the Lexware Office interface you already have.

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How your invoice reaches us

  1. HERO Software

    writes the invoice

  2. Lexware Office

    keeps the books

  3. DunningHero

    sends reminders and dunning letters

Nothing is sent until you switch sending on

The bridge

Nothing changes about how you invoice.

HERO Software passes your invoices to Lexware Office. DunningHero connects to Lexware Office and sees which invoice is open, which is overdue and which is settled. Your jobs stay where they are.

DunningHero does not connect to HERO Software directly but to your accounting system — where your payments are recorded.

HERO SoftwareLexware Office

The difference

What HERO Software does and what comes after.

The dunning run nobody has to start any more.

  1. 01

    Today in HERO Software

    The run waits until somebody logs in and triggers it.

    With DunningHero

    The run follows a schedule — including the week nobody makes it to the office.

  2. 02

    Today in HERO Software

    Every level needs to be released inside the program.

    With DunningHero

    You release your rules once, then all nine levels run on their own.

  3. 03

    Today in HERO Software

    Miss the run in a busy week and nothing happens for days.

    With DunningHero

    No invoice is left sitting, and every step is in the audit trail with its date.

GuideCreating and automating dunning letters in HERO Software

Read the guide

How it works

Connected in four steps.

  1. 1

    Invoice exactly as before

    HERO Software stays your tool for quotes, jobs and invoices.

  2. 2

    The invoice reaches Lexware Office

    Through the interface HERO Software already ships for it.

  3. 3

    Connect DunningHero

    Connect Lexware Office once, set your deadlines and texts. Free for 14 days.

  4. 4

    Switch sending on

    Nothing goes out before you allow it. Until then you only see what would happen.

Features

What runs by itself from then on.

Up to nine levels

Six payment reminders and three dunning letters, each with its own deadline, wording and tone.

No login needed

The run follows your schedule. You hear from us because something went out — not so that it can.

Payment stops the chain

Once the amount is settled in your accounting system, the next sync ends the escalation.

Text and letter, not just email

As add-ons: a short text message alongside the level and, when needed, a letter we print and post — for customers who overlook email.

Dunning fees and interest

A €5.00 fee per dunning level by default, freely adjustable, never on a payment reminder. Default interest from the day of default — at the consumer rate or, via a setting, the business rate.

Pause instead of switching off

Pause a single invoice or a whole customer — one click, with the reason kept in the audit trail.

Pricing

Priced by overdue invoices in flight.

Not per seat, not per revenue. Annual billing is 15% cheaper.

PlanIn parallelPrice / monthChoose plan
Free5 overdue invoices€0.00/ month
Start10 overdue invoices€9.00/ month
Start10 overdue invoices€19.00/ month
BusinessRecommended50 overdue invoices€19.00/ month
Business50 overdue invoices€39.00/ month
Pro250 overdue invoices€39.00/ month
Pro250 overdue invoices€69.00/ month
Enterprise750 overdue invoices€59.00/ month
Enterprise750 overdue invoices€99.00/ month
40

Recommended: Business

  • 14 days free, no card
  • No setup fee
  • Monthly plans cancel monthly
  • All prices net, plus VAT.

FAQ

Questions from HERO Software users.

See everything DunningHero does
Do I have to leave HERO for this?
No. You keep writing your invoices in HERO Software. DunningHero reads the open items from Lexware Office, where HERO sends your invoices anyway.
What happens when the customer pays?
As soon as the payment shows up in Lexware Office, DunningHero sees it on the next sync and sends nothing further. HERO receives the payment back through the same interface.
Does this clash with dunning inside HERO?
Only if you run both at once. Leave HERO's dunning run idle and dun through DunningHero — otherwise a customer gets two letters about one invoice.

Sources

Statements about HERO Software follow the vendor's public pages, last checked in September 2026. Something out of date? Tell us and we will correct it.

HERO Software is a trademark of its respective owner. DunningHero is not affiliated with or endorsed by HERO Software.

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Dunning for HERO Software — fully automatic | DunningHero