About us

About DunningHero

DunningHero is dunning software that sends payment reminders and dunning letters automatically by email, text message, letter and registered post – for small and mid-sized businesses in Germany that work with Lexware Office, sevDesk, FastBill, Papierkram, HERO Software or ToolTime.

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What DunningHero does

Picks up open invoices automatically

DunningHero connects once to your accounting: Lexware Office, sevDesk, FastBill or Papierkram. Trade businesses using HERO Software or ToolTime come in through Lexware Office. Open invoices arrive by themselves, and a payment closes the case at the next sync.

A dunning run with nine levels

Six payment reminders and three dunning levels, each with its own deadline, text and channel. The run starts on your schedule by itself – nobody has to remember it.

Email, text, letter and registered post

Emails go out through our delivery or your own mail server. The text message is the short nudge beside the dunning letter, and optionally a few days before the due date. We print, enclose and post letters ourselves – from a dunning level you choose, as Einwurf-Einschreiben with a tracking number.

Fees, default interest and the court order

The dunning fee defaults to €5.00 per dunning level and is freely adjustable. DunningHero calculates default interest under § 288 BGB to the day and shows it as its own line. If nobody pays, we bundle the claim, every step and the original invoice for the court dunning order.

Control before automation

Nothing goes out until you switch sending on. You pause or exclude single invoices or whole customers, with a reason in the log. You preview every template against a real invoice first.

What makes DunningHero different

The comparisons refer to each vendor’s own documentation as of September 2026. Sources are listed at the end of the page.

  1. A run that starts by itself

    In Lexware Office, each dunning letter is triggered by hand per invoice, according to its help centre; in HERO Software you start the dunning run yourself and approve sending. DunningHero runs on your schedule once you have switched sending on.

  2. Nine levels instead of three or four

    FastBill’s automatic dunning has one payment reminder and up to three dunning letters, ToolTime Pay one reminder and two dunning letters. DunningHero has six reminders and three dunning levels, each one optional.

  3. Four channels on one schedule

    As far as our research shows, none of the seven systems we work with offers text reminders or registered letters posted for you; ToolTime Pay’s automatic dunning sends email only. With DunningHero, email, text, letter and registered post run from one plan.

  4. A flat price instead of a fee per dunning case

    FastBill bills its automatic dunning as an add-on per dunning case. DunningHero is priced flat by the number of invoices overdue at the same time – from €9 a month for 10 invoices, with no setup fee and no per-user price.

  5. One tool for several accounting systems

    Many dunning add-ons are built for a single accounting system. DunningHero connects Lexware Office, sevDesk, FastBill and Papierkram directly and serves trade businesses on HERO Software or ToolTime through Lexware Office. Change your accounting, keep your dunning.

Who uses DunningHero

  • Trade businesses with 1 to 50 employees that write invoices in HERO Software or ToolTime
  • Freelancers and small companies keeping their books in Lexware Office, sevDesk, FastBill or Papierkram
  • Service providers and engineering firms with many invoices to business customers on fixed payment terms
  • Businesses that can have 10 to 750 invoices overdue at the same time
  • Companies with customers abroad who should receive their reminders in English or French

The team behind DunningHero

Daniel Vöckler

Founder and managing director of d-automation GmbH

Daniel Vöckler founded d-automation GmbH in Müllheim, Germany, in 2019 to automate the office work nobody enjoys. DunningHero is the result: dunning that runs without anyone having to think about it.

How DunningHero started

A good friend of Daniel’s works as a bookkeeper at a trade business with around 20 employees. One day the owner of a neighbouring business asked her whether she could take over his dunning. He had too much on his plate, and nothing is more tiresome than calling customers and chasing money yet again.

Emails and other tools hadn’t helped, and letters had to be printed first – and then stayed in the car. That got Daniel thinking, and DunningHero grew out of it: with text messages, because they get read, and with postal sending we take over completely.

How DunningHero works

Setup
Create an account, connect your accounting, check the levels and texts, switch sending on. It takes a few minutes; the first 14 days are free, no card needed.
Contact
By email to hallo@dhero.app. You write directly to the d-automation GmbH team in Müllheim.
Letters
We print, enclose, frank and post the letters ourselves. The tracking number of an Einwurf-Einschreiben appears in the case.
Data protection
Hosted on servers in Germany, GDPR-compliant, data processing agreement available to download.
Term
Monthly plans can be cancelled to the end of the current month. There is no setup fee.

Key facts

Company name
d-automation GmbH (brand: DunningHero)
Type
Software as a service for automated dunning (B2B)
Founded
2019
Founder
Daniel Vöckler
Headquarters
Müllheim, Germany
Website
dhero.app
Core offering
Automatic payment reminders and dunning letters from your accounting, by email, text message, letter and registered post
Pricing
From €9 a month net (up to 10 invoices overdue at once) to €59 (up to 750); 14-day free trial
Contract terms
Monthly plans cancellable to the end of the month; no setup fee
Services
Dunning run with 6 reminders and 3 dunning levels, fees and default interest, letters and registered post, text messages, own mail server, customer analysis, court dunning order bundle
Integrations
Lexware Office, sevDesk, FastBill, Papierkram; HERO Software and ToolTime via Lexware Office
Languages
German, English, French
Communication
Email: hallo@dhero.app
Competitors
The built-in dunning of Lexware Office, sevDesk, FastBill, Papierkram, HERO Software and ToolTime; dunning add-ons such as MahnExpert, zahlio and re-assistent

Frequently asked questions

Who is behind DunningHero?

d-automation GmbH from Müllheim, Germany, founded in 2019 by Daniel Vöckler. DunningHero is its product for automated dunning.

What does DunningHero cost?

From €9 a month net for up to 10 invoices overdue at once, up to €59 for 750. Letters and text messages are add-ons. The first 14 days are free, no card needed.

Which software does DunningHero work with?

Directly with Lexware Office, sevDesk, FastBill and Papierkram. With HERO Software and ToolTime through their interface to Lexware Office.

Does anything go out before I want it to?

No. Sending is switched off on every new account and only starts once you switch it on. One click stops everything again.

Does DunningHero collect money?

No. DunningHero reminds and duns; your customer pays straight into your account.

Where is my data stored?

On servers in Germany, GDPR-compliant. A data processing agreement is available to download.

About DunningHero: automated dunning from Germany | DunningHero